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What does the course consist of?
This is a 6 week retail vocational skills programme that covers the core principles of retail:
- Customer service
- Selling Skills
- Brand Awareness
- Store Design / Layout
- Commerciality
- Mystery shop
- Team work
- With additional focus on employability skills
The programme also features a 2 week practical work placement with a high street retailer.
As part of the programme there is a session run by Strathclyde Police covering personal safety, handling complaints and dealing with shoplifters.
How long will the course last?
6 weeks – Monday-Friday 9.30am - 4pm
Start dates for 2008
11th February
5th May
4th August
3rd November
Where is the course taught?
Retail Academy, 2nd Floor Buchanan Galleries Glasgow City centre
What is the accessibility of the building?
There is wheelchair access
How much will it cost?
Eligible clients should be aged between 16years old and 18 years old
Clients who are currently unemployed and not engaged in formal education or school leavers can access a place on the programme by registering with either Careers Scotland or via a youth employment advisor
qualifications/experience to apply?
No Formal qualifications. Interested parties will be invited along to an information taster day.
What qualifications will I be awarded with on completion of the course?
Trainees will be awarded a retail academy certificate at a presentation lunch.
What happens after I have completed the course?
There is a structured aftercare that will allocated one-one time for support into employment and also further employability support
How do I apply?
Please contact :
Carolyn Stewart or Morag Doig on 0141 553 4756
Or e-mail your contact details to c.stewart@glasgownorth.org or m.doig@glasgownorth.org
Alternatively you can pop in to see us between 9am and 4.45pm mon-thurs and 9am and 3.30pm on Fridays at the retail academy , 2nd Floor Buchanan Galleries Glasgow
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